Leadership Success Series

We are launching a platform for documentation leads and managers to share, network, and learn from each other. It will be an extension of the existing TWIN community, with special focus on leadership development.

We plan to conduct leadership development sessions under three tracks:

Aspiring and first-line managers
Senior managers and directors
Entrepreneurship

For each of the aforementioned tracks, we have created a leadership development curriculum and will award certificates after participants reach predefined milestones.

Please use the following form to register for the leadership sessions.

Track Leads for Leadership Success Series

Sandhya Ranganathan

Sandhya Ranganathan's global career in technical communications and training spans over three and a half decades in companies such as Intel, Oracle, and Cisco. She has worked in India, Singapore, and the USA. She is currently the Section Manager of Hewlett Packard Enterprise’s Compute Knowledge Management team in India.

She has been an active contributor to the Indian technical communications industry since its inception. She was the STC India President in 2009, conference program manager at tcworld India 2015, and on the Executive Committee for tcworld India Leadership Workshop, 2017. She is now on the board of Manage The Docs - a TechComm leadership initiative of TWIN.

She is an Inclusion & Diversity champion and has presented in IEEE WIE. She has been a judge on NASSCOM's Tech For Good initiative. She is a Guest Lecturer in Colleges on technical and leadership communication. She has authored Mia Finds a Home and Burma to Bangalore, her poems are in several anthologies, and she blogs occasionally. Her web site is varnika.co.

Asha Mokashi

Asha has two decades of diverse experience in authoring for enterprise-level product development, setting up and leading global documentation teams, defining and implementing strategies for enhanced customer experience. She is currently working at Arm Ltd as Director of Technical Communications, leading a team spread across Shanghai, Bangalore, Noida, and Austin. She also plays a strategic role as the representative to the Physical IP Engineering Leadership team, driving internal collaboration to enhance customer experience.

She loves solving challenges at the intersection of content, communication, and customer success. With a history of going beyond her defined role to enhance efficiency, collaboration, and motivation across teams and sites, she is inspired by the common goal of helping our customers succeed.

Outside of work, Asha is passionate about nature, the environment, and supporting the development of the country wherever possible. She loves long walks, listening to people’s stories, reading, gardening, and all things funny.

Liane Ghosh

Liane is India CEO and VP, Content Solutions at Innovatia. She has 21 years of experience in large corporates and start-ups in the content and process improvement space. She thrives in a challenging environment, strives to win with integrity and believes that collaboration is the key to success.

She is a half marathoner, CrossFit enthusiast, Foodie, Trekker and an ardent traveler.

Presenters for Leadership Success Series

Surag Ramachandran is working as the AVP and Head of Product Content Development & Learning at the R&D division of Maybank. He takes care of Technical Documentation, Marcomm, and L & D in his organisation and has around two decades of experience in these fields.

Surag is also a published author of fiction and draws the illustration art for his stories. He authors fiction in English and Malayalam languages.

Padma Sai Prasad is a Digital Support strategist and leader with over 18 years of experience in the field of technical communication, knowledge management, and people management. At NetApp, she is the Senior Manager of the Digital Support Operations team that focusses on enhancing the support content experience for end-users, while improving the tool experience for NetApp support engineers.

Anu Kothari is a Senior Documentation Manager in the MIG group at Cisco. Currently, she is partnering with Business groups, and stakeholders to deliver a content strategy that is persuasive, and one that connects the company’s solutions with the customer’s content journey and needs.

Kumar Dhanagopal is a cross-product solutions developer with Google. Worked previously at Oracle, BEA Systems, Intel, SAP, & Bosch.

Seasoned technical communicator with over 25 years of experience in diverse domains: automotive, semiconductor, applications, middleware, & cloud infrastructure services. He has a blend of technical skills and insights into the “business” side of large enterprises.

Aditi Kashikar brings over 15 years of experience in the technical communications space, having worked in diverse domains, such as enterprise content management, networking, and now robotic process automation (RPA). She heads a global Product Documentation team of managers, technical writers, documentation tools specialists, content architects, and editors at Automation Anywhere, a global leader in RPA.

She is passionate about improving customer experience and enabling customer success through content. She is equally passionate about growing and developing people and setting them up for success in their careers.

Apart from work, Aditi enjoys traveling, indulging in adventure sports, reading, and watching movies and documentaries, especially on geopolitics.

After 20+ years in the corporate world producing help and mentoring technical writers, Anupama A. hung up her boots to spend time with her fast-growing teen. Not one to stay idle, she used the downtime to write prolifically.

She has her own website, over 1.7k followers on Medium.com, and published a book recently. Look up her digital footprint at https://linktr.ee/AnuAnniah.

Manjula Kandula has a Ph.D in biochemistry from the Indian Institute of Science, Bengaluru. From the highly cloistered academic world, she made a successful career move into the vibrant software industry.

For over thirteen years, she worked in several top IT companies in the capacity of a technical editor, technology consultant and documentation manager. Through sheer personal choice, she later returned to academic world when she joined the teaching community.

For over six years she has been a faculty at Srishti Manipal Institute of Art, Design and Technology. At Srishti, Manjula facilitates classes ranging from undergraduate to postgraduate levels. Her courses include various forms of structured writing and applied biology (such as biodesign and biomimicry). Manjula's other interests are yoga, music, and long walks in the park.

Aruna Panangipally is the Managing Director of ibruk Consulting Pvt Ltd, a technical writing and instructional design company based in Mumbai, India.

One of the pioneers of technical writing in India, Aruna has over 25 years of experience running a technical writing company.

Always passionate about helping others achieve their potential, Aruna is currently training to be a Coach.

Outside of work, Aruna can be found with a book in one hand and a glass of Kaapi in another; that is when she is not traveling, cooking, or then practising Carnatic music.

Aruna is also a closet ARMY for those who know what it means.

Sam George is a Senior Documentation Manager, responsible for all Enterprise Switching, Routing, and Wireless products at Cisco Systems.

His interests include advanced in-product assistance, augmented reality, and videos. He is currently focused on building a culture of stakeholder partnerships that drive customer value and content that aids product adoption.

Outside work, Sam is passionate about musical instruments from around the world.

Tamara Ferris is a manager at Synopsys Inc. and has 20+ years' experience leading information development and training teams across NA, Europe, China, Asia-Pac, and India. Adept at scaling individuals into cohesive, self-managed, highly productive teams.

She believes in using innovation to share information is the key to a company's success.

Volunteers

Geeta Garg

Geeta Garg is a writer and musician. She works at Hewlett Packard Enterprise as a Specialist Writer and Program Lead.

With over 11 years of experience in technical communications across start-ups and MNCs, she has expertise in areas of technical writing, multimedia, program management, event coordination and training.

She is mom to an adorable 6-year-old-bundle of energy. Alongside managing her family and work responsibilities, she enjoys offering selfless service for a non-profit organization called Siddha Yoga.

She is extremely passionate about music and pursues Hindustani classical vocals. She believes music and meditation provide a new dimension to her work, character, and personality.

Connect: LinkedIn

Sharath Shamsundar

Sharath Shamsundar is a Technical Writer with over 10 years of experience in technical communications across various industries. He works at Hewlett Packard Enterprise as an Information Developer.

He worked in CAE Simulation Tech and Aptean before becoming a Start-up Consultant on content and operations. A few years ago, he started his own company called Social Script providing digital marketing solutions. His hobbies are playing badminton, cricket, and traveling.

Connect: LinkedIn

Varun Vasisht

Varun is a computer science engineer with 11 years of experience in creating technical content for software products across various domains. He is currently working as a senior technical writer at VMware. He also has hands-on experience working with agile teams. Varun has worked with DITA methodology of creating technical content, applying minimalism principles, taxonomy structures, UI content creation, and so on. He is a people’s person and likes listening to new experiences and learning from them.

Apart from work, Varun was associated with an NGO when working at Siemens previously in Bengaluru where he helped government school children to learn the basics of computers. He loves travelling and exploring new places.

Connect: LinkedIn

Chaitanya Gupta

Chaitanya is a lead Visual designer. He has over 15 years of experience in multimedia designing including UX, UI, videos, technical illustrations, and graphic designing. He has been with Hewlett Packard enterprise since 2015.

Chaitanya is passionate about cooking and exploring new vegetarian dishes. He is also a movie freak and enjoys watching various thriller, suspense and comedy movies. Recently he has started travelling to learn about different cultures as well.

Connect: LinkedIn

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